Due to a significant increase in orders we are currently shipping daily. Orders are currently being processed 5-6 business days from the date the order was placed. Priority shipping refers to the time in transit and not time for orders to be processed. If you need an order expedited, please contact us and we will do our best to accommodate you.
If you need a heat pack you must select it from the products list and add it to your order. Any orders with heat packs require a larger box and weigh 9 oz more. Both of these factors increase your shipping cost. ****At this time heat packs are not advised because we are experiencing high temps here and the heat pack will do more harm than good even if your location is experiencing low temps.
We do our best to program the system to calculate the most accurate shipping costs. However, sometimes when ordering multiple items, it over calculates shipping fees. We will adjust them accordingly and issue a refund for postage.
We are not responsible for lost packages once they leave our facility. Issues with delivery should be directed to the USPS. Priority shipping offers insurance for your order and may be a good idea at this time since the delivery services are experiencing extra volume. Missing mail information and forms can be found here:
The originating address for your order is PO BOX 3637, Ramona, CA 92065
Shipping is currently only within the United States (to include FPO/APO addresses for those warfighters who are protecting our freedom). And a Semper Fi shoutout to our Marines!
Options are available for international shipping, which typically require additional fees that would all be paid by the buyer for inspections, air freight, etc. Please contact us for details at firstname.lastname@example.org