Shipping Policy

Due to a significant increase in orders we are currently shipping daily. Orders are currently being processed 5-6 business days from the date the order was placed. Priority shipping refers to the time in transit and not time for orders to be processed. If you need an order expedited, please contact us and we will do our best to accommodate you. 

We do our best to program the system to calculate the most accurate shipping costs. However, sometimes when ordering multiple items, it over calculates shipping fees. We will adjust them accordingly and issue a refund for postage.

We are not responsible for lost packages once they leave our facility. Issues with delivery should be directed to the USPS. Priority shipping offers insurance for your order and may be a good idea at this time since the delivery services are experiencing extra volume. Missing mail information and forms can be found here: 

https://www.usps.com/help/missing-mail.htm

The originating address for your order is PO BOX 3637, Ramona, CA 92065

Shipping is currently only within the United States (to include FPO/APO addresses for those warfighters who are protecting our freedom).  And a Semper Fi shoutout to our Marines!

Shipping in Summer

It is the responsibility of customers residing in areas subject to extreme heat waves to plan the shipments until the weather is safe for shipping. Please leave a note in your order or contact us to postpone or reschedule your shipments. Extremely high temperature can cause the plants to rot and die. Make sure to retrieve the packages as soon as they are delivered. Don't let the packages sit under direct sunlight for more than an hour.

 

⚠️Partly Sunny Projects  is not responsible for damage done to plants by extreme weather. We cannot control the weather. Order at your own risk.

 

Shipping in Winter

It is the responsibility of customers residing in areas subject to freezing weather to purchase a Heat Pack. While heat packs do not guarantee protection from frost, they will help prevent damage from occurring. Make sure to retrieve the packages as soon as they are delivered. Don't let the packages sit under direct sunlight for more than an hour.

Heat Packs will be available during the winter season.

⚠️Partly Sunny Projects is not responsible for damage done to plants by extreme weather. We cannot control the weather. Order at your own risk.

Options are available for international shipping, which typically require additional fees that would all be paid by the buyer for inspections, air freight, etc. Please contact us for details at partlysunnyprojects@gmail.com